100% SATISFACTION GUARANTEE

If you don’t love your purchase simply return for a full refund.  Please see below for full details.
Returns Containing An Opened Packet Of Treats

We understand that you will want to try your treats, so we will accept the return of one opened packet of each flavour per household. Simply return the unused portion along with any unopened bags within 14 days of receipt.

We will issue a full refund of the original purchase price within 14 working days of our receipt of your return.

Please note:

Please contact us for a returns number before sending your items.  We can not accept returns without one.

Goods will only be accepted for return if they are dispatched back to us within 14 days of delivery (unless we have notified you otherwise).

The goods are your responsibility until they reach us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the goods to us is your responsibility.

Delivery charges are only refundable where goods are faulty and a refund is made.

Your statuary rights are not affected.

Return Of Unopened Packet Of Treats

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt.

Returned items should be unused and must be returned in original packaging with any enclosed documentation.

We will issue a full refund of original purchase price within 14 working days of receipt. Alternatively, if preferred, we will exchange the item.

Please note:

Please contact us for a returns number before sending your items. We can not accept returns without one.

Goods will only be accepted for return if they are dispatched back to us within 30 days of delivery (unless we have notified you otherwise).

The goods are your responsibility until they reach us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the goods to us is your responsibility.

Delivery charges are only refundable where goods are faulty and a refund is made.

Your statuary rights are not affected.

Delivery Times

We offer FREE saver delivery on all items.  Dispatch is usually 1-2 working days from receipt of your order.

The time in transit is usually 5-7 working days.

Please contact us if you have not received your item within 14 working days from order.

Contact us
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